At times, OneDrive users may find files being duplicated in their storage account. Often, the duplicated files have “desktop” added to the file name. This OneDrive duplicate files issue is primarily caused by credential manager. The solution for this problem is very simple and all you need to do is follow the steps below.
Step 1: Login to Your OneDrive Account
Go to OnedDrive.com and enter your login credentials to access your account.
Step 2: Search for Duplicate Files
Now search your OneDrive for duplicate files. This step is not mandatory but helps those who are unsure whether their OneDrive has duplicate files.
Step 3: Go to Windows Credential Manager
As we said before, the problem is mainly caused by Windows Credential Manager. Now, open the credential manager app and follow the instructions to fix the problem. Type “credentials” in the Windows search bar to open the credentials manager.
Step 4: Search for OneDrive Cached Credentials
Under Generic Credentials tab, look for any entries containing “OneDrive Cached Credentials”. Once located, delete the cache by clicking on the Remove link as shown in the image.
Step5: Restart Your Laptop or PC
The last step is restarting your Windows PC or laptop. This should resolve OneDrive’s duplicate files problem.