Google Workspace (formerly G Suite) allows its business users to set up read receipts in Gmail. As you know, read receipts let users know whether their emails are read by the recipients. G Suite admins can disable or enable this feature for their users. IT admins can enable the feature for all users or a few selected users. If you are a G Suite admin and exploring guidance on way to enable read receipts, follow these simple instructions.
Step 1: Log in to G Suite Admin Account
Step 2: Click on Apps
Within the admin console, click on the Apps icon.
Step 3: Click on G Suite
Select G Suite in the list of options available in the apps section.
Step 4: Go to Gmail Settings
From the G Suite app settings page, click on the Gmail tab.
Step 5: Click on User Settings
Locate the User Settings tab in this page and click on it.
Step 6: Check Allow Email Read Receipts Option
By default, the option remains disabled. You can enable it from here. If you need to disable an already enabled option, follow the same procedure.
Once you choose your option, then click on the Save button.